I crafted a Needs Assessment tailored to address the specific requirements of my employer. Upon joining the company, my goal was to develop a comprehensive Leadership Program for all our leaders.
During this process, I discovered that many leaders lacked formal training in managing challenging team dynamics and resolving conflicts. As a result, they often turned to the HR Team for assistance in mediating team issues.
This assessment was developed using surveys, interviews, and observations. These tools were chosen as the best means for identifying the gaps of the leadership. The surveys gathered information from a large group of participants regarding their knowledge, skills and needs related to leadership. The interviews provided qualitative data about their perspectives, experiences, and needs. Observations were used to gather valuable information about their behavior, performance gaps, and areas for improvement in their working environments.